Sell journey
Q3 - Jun to Jul
Sales platform.
Roadmap
Evolution, from journey to journey.
In 2026, elleven evolves with you, from selling to supporting, the entire provider journey. With the Tax Reform and Resolution 765 delivered on time.
What we deliver
Five journeys, one complete cycle
At each stage of the year, we evolve an entire journey of your business, end to end, and tell you what changes. One at a time, covering the entire cycle still in 2026.
Sell any product through any channel.
- Composable offers in one catalog
- Configurable sales funnel by channel and partner
- Contract addenda for standalone sales
- Equal access to current offers
The three pillars of the Sell Journey
The benefits highlighted above take shape through three pillars that work together in each journey.
Offers
Composable commercial packages with prices by payment method.
CatalogBuild offerPricingPublished
Configurable funnel
Stages, gates and automations by channel or partner.
LeadFunnelAutomationWon
Contract addenda
Grow the base without opening a new contract for every upsell.
ContractAddendumSignaturesExpanded base
Timeline view
2026 - 2027 schedule
The journeys progress in parallel, from September 2026 to early 2027. These dates were agreed with the teams, POs and Architects, from selling to supporting, guided by legal obligations.
Sep 26
Oct 26
Nov 26
Dec 26
Jan 27
Feb 27
2027 +
Sell
Q3 - Q4 • Sep - Nov
Bill
Q4 • Oct - Dec
Collect
Q4 - Q1/27 • Oct - Feb/27
Deliver
Q4 • Oct - Dec
Support
2027 • To be defined
Roadmap foundations
Four pillars support 2026
Two regulatory pillars with deadlines — the Tax Reform and Resolution 765 — and two technical foundations: API First and technology upgrades. Regulatory pillars define what cannot be missed; technical pillars ensure we can deliver everything steadily and securely.
Regulatory
The two deadline-driven regulatory pillars are the Tax Reform and Resolution 765.
Technical
The two technical pillars that underpin delivery are API First and technology upgrades.
Regulatory
2026 Tax Reform
The transition to Brazil's new consumption tax model: federal CBS and state/municipal IBS gradually replace PIS, Cofins, ICMS and ISS. 2026 is the test year: taxes are calculated and reported in tax documents without collection, provided ancillary obligations are met.
Key deadlines
NFCom Model 62: IBS/CBS fields entered certification on Apr 6, 2026 and production on May 4, 2026; mandatory RTC fields enter certification on Jul 1 and production on Aug 3, with symbolic test rates.
Throughout 2026, IBS/CBS must be calculated and reported as if due, without collection. Split payment becomes active only in 2027.
Provider impact
NFCom, NFS-e and NF-e must comply with the new rules. Failure to adapt can cause document rejection, fines, blocking and billing interruption.
Where it fits in the roadmap
The regulatory base includes NFCom NT 2025.001 and NT 2026.002, payment linking under NT 2026.001, and NFS-e NT 009 and NT 008.
Sources: SVRS — NFCom NT 2025.001, NT 2026.002 and NT 2026.001; National NFS-e Portal — NT 009 and NT 008; Brazilian Federal Revenue Service — Complementary Law 214/2025; ANATEL — Resolution No. 765/2023. Internal guidance only; confirm regulatory details with the Tax and Legal teams.
